MyStudentCenter – Contact Us

Quick Answers to Common Questions

Office Closing

May 24, 2013 12:00 AM
The Clearinghouse will be closed on Monday, May 27, for Memorial Day.

Did you know?

You can check the status of your DegreeVerify request via the Web. Please read our online Verification Services help for instructions on obtaining the status of your request.

You can find out your student loan balance by contacting the FSA Ombudsman of the Department of Education at 877-557-2575

You can check the status of your transcript request via the Web. Please read our online Transcript Ordering help for instructions on obtaining the status of your request.

How can we help you? * At least one selection is required

Please select at least 1 option

I have a question about my transcript order

Please provide the following information:

Transcript Order #

(From your order confirmation email) Transcript Order #.

What is your question or issue?

Please provide as much detail as possible.

I want to know when my current enrollment term data will be available for verification via EnrollmentVerify

Please provide the following information:

Your School's Full Name

Please enter your school's full name.

State

Semester You Want To Confirm

(Example: Fall 2010)

Please enter the semester you want to confirm.

I want to dispute the result of my DegreeVerify request

Please provide the following information:

Verification Services Order ID. #

(From your credit card receipt email) Please enter your Verification Services Order ID. #.

Reason for dispute

Describe the reason for the dispute in detail.

Please describe the reason for the dispute.

I want to check the status of my student loan deferment/I received a repayment letter

NOTE: If you are still enrolled and received a repayment letter, you should contact your school to
verify that the deferment has been processed.

If your deferment has not been processed, please provide the following information:

Your Date of Birth

(00/00/0000)

Please enter your date of birth.

Your School's Full Name

State

Your Lending Institution (Bank)

Description of Issue

Describe your loan deferment issue in detail.

Please describe your loan deferment issue

Other

How can we reach you?

First Name*

Last Name*

Email*

Confirm Email*

Phone

(000-000-0000)